Privacy Policy

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Wildcat Systems Inc., located at 10802 Anchor Way, Magnolia, TX 77354, USA. A Joint Venture Company of McCowan Investments & Lumiere Systems.
• Cookies are small files placed on your computer or mobile device by a website, containing details of your browsing history and preferences.
• Country refers to Texas, United States.
• Device means any device that can access the Service such as a computer, mobile phone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website and associated telemetry communication features.
• Website refers to Wildcat Systems Inc., accessible from https://wildcatsys.com and related web applications.
• You means the individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• First name and last name
• Business email address
• Phone number and organizational role
• Company name and industry domain
• Usage Data and communication history

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, time and date of Your visit, time spent on those pages, unique device identifiers, and diagnostic server logs.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. We use both Session Cookies (which expire when you close your browser) and Persistent Cookies (which remain on your device until deleted) for essential site navigation, functionality, and inquiry tracking.

3. Use of Your Personal Data

Wildcat Systems Inc. may use Personal Data for the following purposes:

• To provide and maintain our Service: including monitoring usage and system reliability.
• To manage Your requests: To respond to engineering inquiries, RFP submissions, capabilities reviews, and consultation scheduling.
• For contract performance: The execution and management of field automation, SCADA engineering, and commissioning contracts.
• To contact You: By email, telephone, or electronic communications regarding technical updates, security notices, or service offerings related to SCADA and PLC control systems.
• With Group Companies & Affiliates: We may share general business inquiries with our parent entities and joint venture partners (McCowan Investments, Wildcat Solutions, and Lumiere Systems) in strict compliance with this Privacy Policy. Note: As specified in Section 9, mobile information, phone numbers, and SMS opt-in consent data will strictly NOT be shared with third parties or affiliates for marketing or promotional purposes.

4. Retention and Transfer of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations, dispute resolution, and contract enforcement.

Your information, including Personal Data, is processed at the Company’s operating offices in Texas, USA, and in any other places where the parties involved in processing are located. We take all reasonable steps to ensure your data is treated securely and in accordance with applicable data protection laws.

5. Disclosure of Your Personal Data

Under certain circumstances, Wildcat Systems Inc. may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., court orders, federal agencies, or maritime regulatory authorities).

6. Security of Your Personal Data

The security of Your Personal Data is paramount to us. While no method of transmission over the Internet or method of electronic storage is 100% secure, we utilize industry-standard administrative, physical, and technical safeguards to protect your information.

7. Children's Privacy

Our Service is strictly directed at commercial and industrial enterprises and does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

8. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.

9. SMS, Text Message & Mobile Communications Privacy

Wildcat Systems Inc. collects and uses mobile phone numbers solely to communicate directly with individuals who have voluntarily provided their contact information and given their express consent to receive text communications.

• Strict Prohibition on Sharing & Sale: Mobile phone numbers, text messaging opt-in data, and consent records will never be sold, rented, leased, traded, or shared with any third party, affiliate, or partner for marketing, promotional, or commercial solicitation purposes.
• Exclusion from General Sharing Terms: Any general data sharing or disclosure provisions stated elsewhere in this policy do NOT apply to SMS opt-in data or phone numbers collected for mobile messaging.
• Collection and Express Consent: We collect mobile phone numbers only when you voluntarily submit them through our website inquiry forms or consultation booking, and only when you provide explicit written consent via our standalone SMS consent checkbox. Consent is never bundled, pre-checked, or made a mandatory condition of receiving quotes or purchasing industrial automation services.
• Limited Purpose: Mobile phone numbers are used solely to communicate regarding your specific inquiries, technical consultation scheduling, quote reviews, SCADA/PLC engineering project coordination, and operational service notices.
• Authorized Service Providers: Mobile phone numbers may be processed strictly by authorized technology service providers (such as telecommunication carriers and messaging gateway platforms) operating under binding data protection contracts solely to deliver and transmit messages on our behalf.
• Revocation & Opt-Out (STOP): You can revoke your consent and stop receiving SMS messages at any time. Simply reply STOP to any text message received from us, or email Info@wildcatsys.com with your phone number and the subject “SMS Opt-Out”. Upon receipt of STOP, you will receive a single confirmation message and no further text messages will be sent unless you re-subscribe.
• Customer Support & Help (HELP): For assistance with text messaging or any questions regarding our communications, reply HELP to any message, email Info@wildcatsys.com, or call +1 (815) 499-1072.
• Rates & Carrier Disclaimer: Message frequency varies based on your project engagement. Message and data rates may apply according to your wireless carrier plan. Wireless carriers are not liable for delayed or undelivered messages.
• Data Retention & Security: Mobile numbers and timestamped consent records are stored in secured, encrypted environments and retained only as long as necessary to fulfill communication requests or comply with legal audit requirements, after which they are securely purged.

For complete details regarding our mobile communications terms, message frequency, carrier disclosures, and dispute guidelines, please review our Terms & Conditions.